“This decision will have some very tough financial consequences on our nonprofit company, but we are determined to survive 2020 and put on our best festival ever in 2021. We know everyone is hurting right now, and we respect the fact that some patrons may NEED a refund. For those who can make do without asking for a refund, we humbly ask that you do us that HUGE favor because it might be the difference in our ability to put on a couple fall events instead of strictly going into “survival mode.”

“If you’ve already bought a ticket to Rooster Walk 12, you have three options related to your ticket purchases:

1) If you’d like to keep your tickets to use at Rooster Walk in 2021, you don’t need to do anything. All tickets already sold will be honored at Rooster Walk in 2021, even if ticket prices increase in the future.

2) If you need a refund, email info@roosterwalk.com with REFUND in the subject line by 5 pm EST Friday, April 17th, and tell us which tickets you are requesting a refund for. We will refund these tickets in full, less the service fees charged by the ticket company.

3) If you’d like the ticket money to be considered a donation to us, please shoot an email to info@roosterwalk.com with DONATION in the subject line. We are a 501c3 nonprofit, and we will send you a tax donation letter for your records.

“Thank you for your support. We’re lucky to have such a strong festival family! We look forward to seeing you at upcoming events.”